I moderated a panel for non-profit professionals recently and three words kept coming up:
Oftentimes we forget these words, but it is important that we remember the importance of relationships, partnerships and stewardship. Case and point.
I have always liked Jermaine Dupri, but I was a little put off by a recent interview he did with a local radio station. During the interview Jermaine was obviously not interested. You could hear his text message alerts and him typing on the phone keyboard during the interview. He also seemed pretty irritated and uninterested during the interview. People in my city support Jermaine and his artists. What kind of love is that to show us?
The lesson. Don't take anyone for granted. Everyone is important. Remember it and make sure you communicate it to your clients. When you remember this you will be guaranteed a place on the ship...relationship, partnership and stewardship.